Tag: virtual assistant tips

Things to Remember Prior to Filing a Leave

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Even virtual assistants are entitled to file leaves whenever they need to take a break from work for various reasons: illness, deceased relatives, rest, etc. However, you should keep in mind that even if being a virtual assistant does not impose lots of strict rules when it comes to leaves, you should never abuse it.

To give you an effective guideline prior to filing a leave, check out the following points:

Being the Newly Hired Member of the Firm. You must remember to take things slowly if you just started working for your client. As much as possible, you keep your attendance perfect or neat. This is to give your client a good impression, which would likely last throughout your tenure with him or her. Nonetheless, this does not mean that you should sustain this habit in the beginning only.

Take note that as a new member of the organization, you still have a lot to learn. Hence, you must dedicate much of your time to get a grasp of your tasks. If you will keep on filing absences or leaves, this is beyond impossible. It will be a waste of time for the client since delays are up ahead.

Understanding Your Limit. If you do not want to make your client think twice in keeping you as his or her virtual assistant, you should avoid long vacations, unless highly necessary (e.g. you will take care of your deceased relative’s funeral or recuperate due to an accident or sickness in the hospital). Should there be a possibility to be absent in a minimal number of days, consider it. This shows that you are cognizant of how essential your presence is in your client’s firm.

Keeping It Seldom. There are virtual assistants, who tend to be absent for only a day or two but do this frequently. No matter how you think you are doing it in a clever way, know that your client will soon comment about your behavior. Take note that a typical office employee may be sanctioned for being absent in at least three (3) days for a certain period of time. You are already fortunate not to be warranted by this rule. Thus, again, do not misapply your exemption.

Making Up for Days Lost. As a virtual assistant, you are free to make up for the lost hours due to your leave. This is a good solution if you want to ensure your client that you do not want to affect his or her operations negatively due to your absence.

In truth, you may even accrue the lost hours for your leave in advance. This will enable you to carry out projects or tasks without your client fretting about deadlines.

Requesting With Respect. Always show respect whenever asking for leave approval. Enclosed in this point is the need to inform your client as early as possible. In such way, he or she could prepare, such as by finding someone to take over your tasks temporarily. Avoid last-minute requests, unless this concerns unprecedented occurrence.

Do not expect that your client will always say yes. Thus, accept his or her denial with a sincere understanding of his or her reason why.

With the aforementioned facts above, you should be able to use your privilege to ask for leaves in the most professional way possible. Remember, you are still treated as a typical employee and you should never misuse your convenience as a home-based worker.

Seamless Reporting: Possible Reasons Why Some Virtual Assistants Fail at It

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Freelancing or working remotely has become the foundation of a convenient job. There is no denying that one of the biggest reasons why people switch to gigs online due to their freedom to earn money without necessarily having to leave home. Even if you are in your pajamas, this is not an issue to your employer. All you have to do is ensure you submit the deliverables needed at the right time.

However, there are cases that some virtual assistants tend to let comfort take over them. As a result, they take advantage of skipping work whenever they want to. Simply imagine having the freedom to ask your client for leaves without the apprehension of seeing a displeased reaction. Even if your client says no, the intensity of pressure on you would not be as high when you are facing the person himself or herself. This should not be practiced as a virtual assistant.

Note that sick leaves are exceptions. You do not choose when to get ill and no one would ever want to suffer from health failure.

One possible factor that leads to some virtual assistants to leave for work without taking into consideration their clients’ businesses or pending tasks, to be specific, is having the thought that you, as an employee, is different from the ones in the office. This is totally wrong. You must remind yourself that your location is the only discrepancy. Act as someone that may require validation from your superiors. Do not simply work but challenge yourself to become a better member of the organization, as well.

Moreover, some VAs may often be not present at work if they stick to the idea that they will be able to find replacement work right away. Again, this is not right. There are more people becoming interested in online freelancing. In other words, the competition is getting tough. You do not want to get caught in this, do you? If you do not, treat your job as if it is the last you could find.

However, a virtual assistant’s absence may also stem out from the client’s side. There are VAs, who tend to lose interest with their job for they are being treated unfairly. For instance, they are often asked to carry out too many tasks in a very limited time. On the other hand, they may not find any enthusiasm to work for they are not being guided accordingly. Yes, this happens, such as when the client does not provide good training or offer a helping hand when the specifics of a task or project require clarifications.

From the given facts above, one thing is certain — virtual assistance is a two-way relationship. A virtual assistant should offer efficient service to a client (which should cover being present at all times, as much as possible, to cater to his or her routine and ad hoc tasks) and the latter should also nurture the employee.

Understanding the Relationship of Time and Professionalism

Understanding the Relationship of Time and Professionalism

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As a virtual assistant, you are expected to act like a professional staff or employee. Be reminded that being a home-based worker does not exempt you from behaving like a typical member of an organization. You should consider that you are only dissimilar in the aspect of your workspace.

One of the ways to maintain professionalism as a virtual assistant is to take into consideration time in various matters of your career. To explain further, given below are top pointers for you:

Meeting Deadlines. Apparently, the top thing you should consider in terms of relating time and professionalism is meeting deadlines. If you want to create a good impression to your client or employer, do not make it a habit to procrastinate. Ensure that prior to beginning a project, you have planned out the small activities relative to it without conflicts with your other activities.

Setting Appropriate Schedules. You will encounter clients, who would ask you about the best schedule for you to work. If you want the best results with regards to your performance, you should at least be available during the normal operating hours of your client’s company. This will allow for seamless coordination.

Indeed, there are already virtual assistants today that work on a flexible time, but this does not mean that this is always feasible. If your primary task is to assist your client or carry out activities alongside members of the organization, you should at least follow their schedule.

Many clients also prefer a schedule following their timezone so that they will not have a hard time reaching out to you, especially in cases of urgency.

Coordinating Professionally. If you have to touch base regarding your work or outstanding project, you should also consider time and professionalism simultaneously. How? You may do so by checking first if you could actually reach out to your employer and not just assail him or her with e-mails and messages. Always think over his or her possible commitment at the present time. For instance, you observed that every 9 A.M., he is often in a briefing with his top management members.

In the aforementioned situation, it is best to wait at least an hour or so prior to communicating with your client. Yes, leaving a message could work, but it would somehow be distracting to him. Most executives today keep their communication lines open even in meetings, but it is your professionalism that should tell you not to go overboard and take advantage of it.

Calling Respectfully. You and your client may have differences in terms of timezone, but this does not imply you can call him or her at an appropriate time on your end but the contrary on his or her end. A good example of this is calling your client during your morning hours despite knowing these are evening hours on his or her end. This is total disrespect.

There is, of course, an exemption regarding this. If your client is the one who called you first, then there is no reason for you to worry. Simply do not disturb your employer’s supposed out-of-office hours, which should at least be dedicated to his or her own or family time.

Estimating Completion Time of Tasks. As a professional virtual assistant, you should also be transparent enough when estimating the time you need to execute a certain task or project. Always provide a realistic time frame to avoid disappointments in the end. This will also help you carry out the activities more effectively. As anticipated, when things are rushed, the end result is not always considerable. Being professional does not mean you always have to impress despite being uncertain of your capacity.

With the given facts, you would already have a deeper understanding of time and professionalism. Use them efficiently when working and you will definitely not fail to maintain a good reputation as a virtual assistant.

Virtual Assistants Should Never Steer Away From Admitting Mistakes

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It is somehow embarrassing or should you say, unprofessional, when you make mistakes at work. This is nothing but natural, especially if you want to make the best out of your day. However, you should know that there is no person, who does not err. This is the same way with you being at work. There will be instances that suddenly, you will forget to e-mail a prospect or maybe, you may miss a deadline due to your negligence in taking notes of your projects.

Still, this is typical, and the most important thing is, you should not blame yourself. Aside from accepting what had happened, you should not be afraid of admitting mistakes. Did you know that clients prefer employees, who do not feel apprehension when it comes to stating the thing they have done incorrectly? For them, a person with such character is hinting his or her desire to learn. Apparently, mistakes are lessons.

Indeed, it is easier said than done, but why you should not try doing it going forward? You would soon see how your client will appreciate more of your honesty. This is due to the fact that at times, when you cover up your errors, a bigger problem will arise.

There is a good example for this. If you are assigned with a time-restricted project and due to your rushing, you did not read the requirements carefully that you forgot a certain document to deliver during the submission date. It is anticipated that your client may even voice out that you are indeed careless in this situation, but believe it or not, if you will admit your mistake and guarantee that this will not happen again, the tension will be reduced. Your client will see that you are not someone, who protects much of his or her professional image to the point of deceiving people around him or her.

Moreover, when you open up your mishaps with your employer, you would also give him or her indication that you can afford criticisms regarding your actions. From these criticisms, you could move forward with a better mindset in the said situation.

Additionally, if you will tell the truth rather than weasel your way out of the predicament, you and your colleagues or employer will find it easier to determine a solution. Remember, if there is a touch of falsehood with your statement, the analysis of the situation could go astray.

Did you know that you could also teach others with the mistakes you made? Yes, you could, especially now that they could also learn how to cope with it the way you did. Your transparency could also be contagious, that your colleagues will not be too prideful.

Remember, it is never a flaw to make a mistake, more so admitting it. You can never be a perfect employee unless you stumble once in a while.

Tardiness Is Never a Trait to Keep as a Virtual Assistant

Tardiness Is Never a Trait to Keep as a Virtual Assistant

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If you think flexibility is dominating the online or home-based work industry, then you should think again. Since then, clients have never considered remote workers different from office-based ones in terms of performance at work. In truth, there are even cases that they will expect more from you. Why? This is due to the fact that they are aware you are already conferred with convenience to work at home and near your family. Hence, an upraised commitment to your job is anticipated.

One of most important things to keep in mind as a virtual assistant is to practice abiding by the schedule your client has set. Indeed, there will be cases that your tasks are not provided yet, but this is not a reason for you to report late.

Your client or employer is observing you, no matter how silent he or she can be in terms of those aspects. Show your professionalism even if you are at home and working. In such way, your client will consider your ethics praiseworthy, which could end in a stable work for you. Who would not want to work with someone who does not neglect following even the simplest instruction as arriving on time?

According to others, they have this sickness that keeps them from arriving early or reporting on time. You should know that there is no such thing as that. In contrary, what you are experiencing is a result of voluntarily letting yourself get used to the unprofessional habit.

If you are aiming to make a change, then you should start resetting your work-related habits. One good way is to avoid setting appointments near your scheduled reporting time; as much as possible, clear an hour or so prior to your work.

On the other hand, you should also try setting alarms or reminders, particularly on your mobile phone (which you often hold) to keep tabs of your reporting time. This is helpful if you have more than one gig or freelance work.

If you are a night owl and your work schedule makes you snooze involuntarily prior to your reporting time, you should then find sufficient time to slumber during the day. In such way, your body will be able to control its urges to take a rest in the evening. It may be difficult for the first few days, but your system will get a hang of your new sleeping pattern.

Lastly, you should have a psychological motivation – keeping your client or employer satisfied with your performance and eventually, maintaining your professional standing. Be reminded that your reputation as a virtual assistant is also at stake here. Do not ruin it by a habit that can be corrected easily if you only decide to.

It is not too late to make a shift. Remember, it is your choice when it comes to your overall work performance. You choose to be late, to be a not-so-dependable virtual assistant, and to be someone who cannot follow a simple instruction. Yet, you can choose to be the contrary of everything that was mentioned.