As a remote worker, it is a common practice to simply exchange e-mails or make phone calls with your employer and team members. Some virtual staff even find it odd whenever they face a lot of calls in a position that should not require much of it. For instance, they are required to attend various meetings with suppliers, customers, and partners of their firm among others.
The aforementioned situation may be the reason why there are cases in the remote work industry that call for better understanding among professionals. When you say understanding, it means you have to look at a bigger perspective. It is not simply what you comprehend on the e-mails you have received or hear on the calls you are getting.
One good example is when a co-worker denied to assist you with an urgent project. You have to remember that simply because a message implying rejection was sent to you, the said team member takes things personally. For example, he or she does not simply want to help for you are new in the company. This is not the case most of the time. As mentioned above, you got to look at the situation in a different light. Possibly, your co-worker is caught up in an urgent task, as well, which resulted in him or her not being able to help. Moreover, due to the pressing importance of his or her activity, he or she failed to explain the situation well enough.
This is where understanding would come in. If you practice understanding towards your co-worker, you would never think negatively right away. You will consider other possibilities in the picture. Be reminded that prejudice is not often welcomed in a team, especially a virtual one. With the limitation of simply being able to coordinate via messages or calls, you do not tend to see your team member the whole time. You do not see him or her working on his or her tasks or making haste to meet deadlines. In truth, you will be deluged with tons of possibilities, which would most likely be false instead of true.
The same goes for your employer. Being a company owner or an executive imposes a lot of responsibilities. If he or she fails to assist you or answer your inquiry right away, this does not entail that he or she is showing a lack of care for his or her employees. Take note that this could connote that he or she is attending meetings or working on more important matters in the company.
To gain the said trait of understanding towards your employer and co-workers more effectively, you have to mull over the fact you also go through what they experience while working. It is simply a give-and-take process. If you are in their shoes (having to rush and work on critical activities), letting go of possibilities to support or communicate with your team members due to pending assignments, they would likely understand your situation and give you space, as well.
The most beneficial result when all people in an organization practice understanding is the lack of rift. Harmony would be maintained and there could be a more personal connection to one another. With the build-up of good relationships in a company, there will always be a promising success onward.
Remember, it is all about widening your view of the situation. Let understanding rule your thinking before being assumptive.