As a virtual assistant, people often think that it is all about following orders and carrying out the tasks expected of you. There are times that some employers even go overboard to the point that their remote workers cannot even speak up or open up their side in different matters. This should not be the way things are in work-from-home setup. Online work is still a job. The only difference is the setting of the contractor or employee.
Open communication has always been an integral part of an employer-employee relationship, which is inclusive of those working from home. In actuality, it is much more important since face-to-face conversation is no longer involved in remote work. All you have are your messaging channels, such as e-mail, conferencing, and messaging applications.
Both parties involved in a remote work relationship should understand that without open communication, nothing could be accomplished properly. It is given that an employer should be respected and complied with. Nonetheless, open communication also entails that a contractor or employee has the right to speak up.
One good example is in a situation of misunderstanding. Let us say the employer is disappointed over an unaccomplished activity. As a result, he or she decided to cut off the involved remote worker and this is without hearing his or her side. If only he or she allowed the virtual assistant to speak up, then he or she would have understood that it is not an intentional mistake. Instead, it is due to incomplete instructions given by him or her. This occurs often in a remote work setting. The remote worker does not receive the necessary materials for a certain task, resulting in delayed output. Take note that he or she made attempts to get in touch with his or her employer and exhausted possible resources to make things happen.
If only open communication was applied in the aforementioned example, the problem did not end with a person losing his or her job. Moreover, the employer may still have a reliable employee to work with.
Other than the given instance, open communication on the end of the virtual assistant should be used in terms of helping out your employer. By speaking up, you could help him or her improve his or her operations in many ways. It should not always be a “Yes, that is great.” You should also try saying, “What if we try this?” By applying open communication, you can be a valuable asset to your employer. Try correcting their possible incorrect handling of situation, giving them better options, and voicing out your thoughts on their plans.
Some are disinclined to open communication for they think remote workers would be way too disrespectful and may forget their boundaries. Relatively, if you are working with a professional virtual assistant, you would not have this kind of problem. A remote worker with integrity would know his or her limits in communicating his or her thoughts, ideas, and even disputes. There would always be respect and consideration involved in his or her statements.
Conclusively, only if open communication is applied properly, a remote work relationship would never fail even in the long term. There would always be understanding of one party to another. Hence, better execution of every activity or objective involved.