Avoiding Client’s Trust Issues as a Remote Worker

Being a remote worker entails a lot in terms of sustaining the trust of your client. With the difference in working virtually or not personally interacting with your employer, it is nothing but expected that he or she would have episodes of trust issues. However, fret not, for there are ways for you to avoid these.

You could begin with the situation of you working without the client supervising you personally. Apparently, this is the point wherein your employer would likely think about how active you are during your working hours. There are cases that virtual assistant encounters assumptions from their clients that they are not carrying out their tasks, as necessary.

In order for you to prevent your employer’s trust issues in terms of your activity during your shift, you may simply maintain your responsiveness. Most clients surmise you are doing something else aside from the tasks he or she assigned if you do not respond to his or her messages immediately. Responsiveness has always been effective in ensuring your client would not have any problem with coordination. Even if there are urgent activities up ahead, your employer will never worry relying on you to be there, whenever needed.

On the other hand, in terms of assuring your client would not have any doubts relative to your productivity, a full report would be most helpful. Every end of your day, a list of your accomplished works would be efficient in showing your employer that you are not stagnant. You would also be helping your client to understand how efficient you are in terms of time and project management. Your report somewhat serves as your validation to contest how contributive you are to their organization’s growth.

With the virtual environment for your entire work with your client, taking advantage of technology is one way to ensure he or she would not doubt your work result. For instance, he or she is having reservations as to whether you are looking for the materials needed or not (since you were not able to provide it given it is unavailable), then you may give him or her proof of where you have sourced it. At present, you could provide links, attachments, or even screenshots to your clients, giving them a better understanding of how you carried out your work. This will keep them from thinking that you slack off.

Lastly, in terms of leaves and absences, clients tend to develop trust issues whenever they do not have further proof of your reason for not reporting. For instance, you have been gone for too long due to sickness. Then, it is best to submit a medical certificate, which could somehow avoid their clouded thoughts on what keeps you away from work. Transparency and honesty are keys here.

With the aforementioned pointers above, you would understand that trust issues would never develop with the right management of your relationship with your employer. No matter how different your setup is compared to office-based employees, you could still make your remote work life ideal and valuable for you and your client.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s